Terms of service

Last updated: 28 October 2026

Welcome to Ps; Archive by Di. ♡ These Terms of Service explain the terms that apply when you browse our website, enquire about our pieces or purchase from us.

By using our website or placing an order with us, you agree to these terms and our applicable store policies.

1. About Us

Ps; Archive by Di is an independent reseller of pre-loved designer pieces, including luxury bags and accessories.

We thoughtfully curate pre-owned items and aim to provide accurate product descriptions, photographs and condition information to help you make an informed decision.

Ps; Archive by Di is an independent business and is not affiliated with, endorsed by, or officially associated with the designer brands featured on our website.

2. Products and Availability

Each piece is unique, and availability may change.

We make reasonable efforts to ensure that product photographs, descriptions, prices and other information on our website are accurate. However, minor variations in colour may occur due to lighting, photography or screen settings.

Unless expressly stated otherwise, our items are pre-owned. Product descriptions and photographs will identify relevant condition details and any notable imperfections to the best of our knowledge.

We reserve the right to correct errors, update product information and withdraw a listing where necessary. If an error affects a confirmed purchase, we will contact the customer to discuss an appropriate resolution.

3. Authenticity

Authenticity is important to us. ♡ We take care when reviewing the pieces we offer and use the authentication methods or services described in our product listings or on our Authentication page, where applicable.

Any authentication service used will depend on the individual item. Customers are encouraged to review the relevant product information or contact us with questions before purchasing.

Nothing in these terms limits any rights a customer may have if an item does not conform to its description or applicable legal requirements.

4. Enquiries and Purchases

Our website allows customers to browse available pieces and enquire about purchases through our designated contact channels, including Telegram.

An enquiry does not constitute a confirmed purchase or guarantee that an item will remain available.

Before a purchase is confirmed, we will communicate the relevant details, including the item, agreed price, payment arrangements and delivery arrangements.

An order will be considered confirmed when we have accepted the purchase and communicated that confirmation to the customer.

Customers are responsible for reviewing the agreed order details before making payment. Please contact us promptly if you notice an error.

5. Prices and Payment

Prices are displayed in the currency indicated on our website unless otherwise stated.

Payment methods and payment instructions will be communicated during the purchase process. Customers should make payments only through the payment arrangements confirmed by Ps; Archive by Di.

An item is not considered paid for until the payment has been received and verified.

We reserve the right to correct genuine pricing errors. If an error affects a purchase that has already been confirmed, we will contact the customer to agree on an appropriate resolution rather than unilaterally changing the agreed price.

6. Shipping and Delivery

Shipping options, delivery fees, estimated delivery times and any applicable conditions will be communicated before the purchase is finalised.

Delivery estimates are provided in good faith and may be affected by courier operations, customs procedures or other circumstances outside our reasonable control.

Customers are responsible for providing accurate delivery information. Please notify us promptly if your address or contact details change before dispatch.

Any applicable shipping, customs or import charges will be communicated where relevant. International customers should familiarise themselves with the import requirements of their destination.

Our Shipping Policy provides further information about delivery arrangements.

7. Returns and Refunds

Because our pieces are unique and pre-loved, we encourage customers to review all photographs, descriptions, condition notes and inclusions before purchasing.

Our policy is not to accept returns or provide refunds solely because of a change of mind or preference, subject always to applicable law.

If an item arrives damaged, is materially different from its description, or raises a genuine authenticity concern, please contact us as soon as reasonably possible with your order details and supporting information.

We will review the circumstances fairly and provide an appropriate resolution in accordance with our Returns & Refunds Policy and applicable law.

Nothing in these terms excludes or restricts any consumer rights that cannot legally be excluded or restricted.

8. Pre-Loved Items and Condition

Pre-loved items may show signs of previous use, including scratches, creasing, scuffs, hardware marks, corner wear or other imperfections.

We aim to describe the condition of each item honestly and highlight noticeable imperfections in the listing.

Customers should refer to the individual product listing for the item's specific condition and included accessories.

Normal signs of wear that were clearly disclosed before purchase do not automatically entitle a customer to a return or refund. This does not affect rights relating to undisclosed defects, misdescription or other matters covered by applicable law.

9. Intellectual Property

All original content on this website, including our written descriptions, branding, graphics and original photographs, belongs to Ps; Archive by Di or its respective rights holders, unless otherwise indicated.

You may not reproduce, distribute or commercially use our original content without prior permission, except where permitted by law.

Designer names and trademarks remain the property of their respective owners and are used only to identify the relevant products.

10. Website Use

You agree to use our website lawfully and not to engage in activities that may disrupt its operation, compromise its security or interfere with other users.

You must not use our website to submit fraudulent enquiries, provide misleading information or engage in unlawful activity.

We may restrict access to our website where reasonably necessary to protect our business, customers or website, subject to applicable law.

11. Third-Party Services and Links

Our website may contain links to third-party services or platforms, including Telegram and delivery providers.

These services operate under their own terms and privacy policies. Ps; Archive by Di is not responsible for the independent operation of third-party platforms, although this does not exclude any responsibility we may have under applicable law.

Customers should take care when sharing personal information or making payments through third-party services.

12. Privacy

We collect and use personal information in connection with website operations, customer enquiries, purchases, delivery arrangements and customer service.

Our handling of personal information is explained in our Privacy Policy. By using our website, you acknowledge that personal information may be processed as described in that policy and in accordance with applicable data protection laws.

13. Limitation of Liability

Nothing in these terms excludes or limits liability where doing so would be unlawful.

Subject to applicable law, Ps; Archive by Di is not responsible for losses arising solely from circumstances outside our reasonable control, including certain third-party service interruptions or delivery delays.

Nothing in this section removes any rights or remedies available to customers under applicable consumer protection laws.

14. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website operations or legal requirements.

The updated version will be published on this page with a revised date. Changes will apply as permitted by applicable law and will not retrospectively remove rights that customers have already acquired.

We encourage customers to review this page periodically.

15. Governing Law

These Terms of Service are governed by the laws of Singapore, subject to any mandatory legal protections that apply to the customer.

Any dispute will be handled in accordance with applicable law and the jurisdiction of the relevant courts.

16. Contact Us

If you have questions about these Terms of Service, a product listing or a purchase, please contact us through the contact details provided on our website.

We will do our best to assist you.

Ps; Archive by Di
The Art Of Re-Loving